1. Scope
This Privacy Policy explains how Apex ECU Labs, operated by AGB Group Inc ("Apex ECU Labs," "we," "us," or "our"), handles information collected through apexeculabs.com. It applies to website visitors and people who submit a service or quote request.
2. Information we collect
When you use our request form, we may collect your name, email address, vehicle information, control-unit or module details, requested service, and any message you provide. Our hosting and security systems may also collect standard technical information such as IP address, browser type, device information, requested pages, timestamps, and security logs.
3. How we use information
We use information to respond to inquiries, evaluate vehicle or module compatibility, prepare quotes, provide requested services, maintain business records, protect the website, prevent fraud or abuse, and comply with applicable law.
4. How information is shared
We may share information with service providers that support website hosting, email delivery, security, and business operations, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction. We do not sell or rent personal information.
5. Cookies and similar technologies
The website may use essential cookies or similar technologies for WordPress administration, security, form protection, and basic site operation. If analytics or advertising technologies are added later, this policy will be updated as appropriate.
6. Retention
We retain inquiry and service information only as long as reasonably necessary to respond, provide services, maintain required business or legal records, resolve disputes, and protect the website. Retention periods may vary based on the type of record and legal requirements.
7. Security
We use reasonable administrative and technical measures designed to protect information. No internet transmission or storage system can be guaranteed completely secure.
8. Your choices and rights
Depending on where you live, you may have rights regarding access, correction, deletion, or other handling of your personal information. To make a privacy request, use the quote form and write "Privacy Request" in the message. We may need to verify the request before acting on it.
9. Third-party websites
Links to third-party websites are governed by those third parties' own privacy practices. We are not responsible for their content or privacy practices.
10. Children's privacy
This website is intended for vehicle owners and automotive professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Updates to this policy
We may update this policy when our practices or legal obligations change. The effective date above identifies the latest revision.
12. Contact
For privacy questions or requests, contact Apex ECU Labs through the website request form and include "Privacy Request" in your message.